Hospitality Tills | Staff training on EPoS Tills

	EPoS Training For Customer Service Training please visit our sister site (http://bar.pubepostrainer.co.uk)	At Hospitality Tills we bring training to you - from back office PC training and half day refresher sessions for single house establishments, right up to complete estate roll out programmes and new EPoS installations with a "Train the Trainer" day at each venue throughout your pub or restaurant estate. We are able to carry out structured courses tailored to your exact requirements. In addition to our recommended software, we are also able to train the usage of EPoS back office systems to customers who already have them installed on site, including Zonal and Positouch to name but a few. When you select training from Hospitality Tills you are choosing a company who's background is in the licensed trade. Having worked in In both Pub and Restaurant House and circuit trainer/manager positions for both Spirit Group and Greene King, our Managing Director brings with him the firm understanding that your EPoS systems are the key to your business efficiency, we also know that the easier to operate the terminal, the better it is for staff, and in the bigger picture there is one less obstacle for them to climb to excel in their jobs; meaning customer service comes at the top of the list of priorities.
	Training Options: Daily Training - This is where we come to you to teach the usage of the back office computer systems and carry out an overview of the EPoS till and its software functionality with your team. A complete overview session for managers is usually trained in two days. If you would like further information regarding training courses available, please contact us here. Nightly Training - This is more geared to front of house staff training. One of our trainers will attend your premises in an evening and work with your team to demonstrate good practice, along with shortcuts that will help your staff use the tills fast and accurately, and also answer any questions regarding your terminals from the team that will be using them. This would nearly always begin with a prelude involving a short team "pep talk", followed with our trainer working behind the bar alongside your staff (and cash registers) and assisting as your team learn. We would then follow this session with a debrief to ensure that everybody is more confident in the use of the system. If it would be more convenient for you, this training can also be ran in the daytime or at weekends - ideal as a section of team meetings. TTT - Train the Trainer - With this kind of training we would be looking at running through the features of your EPoS till devices discussed above in detail in order to allow your trainer to pass on this knowledge to others. This is an excellent way to minimise your long term costs when it comes to training new staff and retraining your existing staff as it means you have someone on site who is able to re-train our teachings for you. Although based in Cardiff, Hospitality Tills can bring the training to you. We can visit your staff on site at any location within Wales, The United Kingdom, or further afield if needed. Call us today or click here for a training quote.