Why should I backup my EPoS?

With people relying on data held electronically more and more as time goes on, the systems that store this data are becoming better and better, surpassing their predecessors in both speed and reliability. Unfortunately, this excellent reliability can lead people to hold a false sense of security; believing that they will always be safe from data loss and that no form of damage will ever happen to them.

There are two kinds of company when it comes to data loss – those who have lost data, and those that are going to lose data. In a modern world, it is a requirement by law to take good care of data, both for data protection act purposes and also for our kind friends at the HMRC; where “my dog ate it” will not be tolerated as an excuse for not being able to provide data on demand.

For a PC based EPoS system, there are many backup solutions available, varying from CD-Rom to tape and even Zip files being left on site. All of these have their pitfalls, more often than not due to user error and the extra task of having to switch the tape or remember to put a blank CD in the drive; it’s because of this Hospitality Tills prefer to provide Online Backup.

What is Online Backup?

Online backup does exactly as the name suggests; your data is backed up on a daily basis to an online data centre where it can be retrieved at any point in the future. Unlike tape, disk or Zip device, there is no user intervention – the system will back up all the files you need protecting every night to our data centre using only the internet, you will then be sent a receipt by email to confirm that this was a successful process. The system can be programmed to carry out this backup at any time, and for an average size venue, once the initial backup has been done this can take a couple of minutes a day due to the incremental technology only backing up changes.

Online Backup has been around for a few years now, finding its place in the market for main stream IT with several companies trying to grab a piece of the pie. As with all new technologies, various brands have created a competitive marketplace which has brought prices down to an all time low. The undoubted brand leader, Attix5 have proven their technology across many platforms, and after testing it ourselves in depth, we are proud to offer this solution to our EPoS customers.

How secure is my EPoS data?

You may have heard about data from online backup being stored in nuclear bunkers, guaranteed to survive its owner in a nuclear holocaust, or data centres on top government sites accessed only through retina scanning technology; whilst we believe this level of service has a place in the market, we don’t use any gimmicks like this to reassure you of the security of your data. Online backup data is stored in a secure data centre in the UK on a backup server which is backed up itself to a second shadow location. This data is encrypted with the same or higher level security that is used by your bank to encrypt online banking based on an encryption algorithm that you chose upon installation. Together with being accessible by you 24 hours a day, 7 days a week, we believe that this level of protection is ample for our SQL clients.

What if it goes wrong?

It doesn’t. After dealing with online backup for the past three years, knowing the safeguards that are in place, providing the machine can get access to the internet, your data is safe. There is no tape to gum up, no CD to scratch, and the data is always off site, meaning in the upsetting event that your system is stolen we can have you back up and running very soon. Further to all of this, in the event that you need assistance with a retrieval or even simple advice as to what to select to back up, Hospitality Tills can help with this too.

How do I try Online Backup for free?

We are able to offer a free ten day trial of online backup to our EPoS clients, allowing you to test the software and see for yourself how easy and reliable the software is. Please contact us below for further information and to arrange your trial.

Questions

Although we hope to have answered most questions in this leaflet, if you have one that hasn’t been covered, please contact us using the form below.
 

Apply for trial
 

Your Name :   Your Company Name:  
Phone Number:
Email:  
What EPoS do you use :   Across how many sites :  

Would you like to try backup for thirty days?

Any other questions you may have:

 
 
 

 

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